Blagdon Estate

Information for Tenants

Blagdon Estate Office

Seaton Burn

Newcastle  upon Tyne NE13 6 DE

www.blagdonestate.co.uk

Blagdon Estate   Welcome to Blagdon Estate. This leaflet is designed to help you  understand the Estate procedures and give guidance in the event of  emergencies.   The Estate Office   The Estate Office is open from 9am to 5pm Monday to Friday. Telephone number(01670) 789621.   Chief Executive; Mr. R. J. Downer Assist. Estate Manager : Mrs. E. Ridley     Repairs   All requests for repairs must be made direct to the Estate Office, a works ticket will be issued for all valid repairs and the work will be carried out as soon as possible. We try to prioritise all repairs so routine items may take a little while to attend to. Out of office hours requests should only be made in the cases of  emergency and can be made by  leaving a message on the office   answer phone  or alternatively to:    Mrs E. Ridley (01670) 789287 R. J. Downer  ( 01670) 789575 Please note that the Estate's resources out of hours are very limited and we may not be able to help in some cases.   Alterations   Any alterations or tenant improvements are to be agreed in advance with, and to the satisfaction of the Landlord     Insurance   You should ensure that you have adequate contents insurance  suitable for a tenanted property; there may be repairs for which  you are responsible that will be covered by this.   Responsibilities   You should carefully read your tenancy agreement and make  yourself  aware of your responsibilities with regards to repairs. The   Estate is not responsible for all repairs particularly not for those caused by misuse, e.g. broken windows, or for blocked drains caused by grease or other inappropriate items being introduced  into drainage systems. We do not deal with vermin or bees/wasps. Please see the leaflet on dampness for advice on condensation   Leaving your property unoccupied   Should you leave your property unoccupied over the winter period for more than 2 days, you should ensure that it is adequately protected against frost. We recommend leaving your heating on  low and turning off your mains water supply.   Rent   Your tenancy agreement states that rents are payable quarterly in advance on 2nd February, 12th May, 1st August and  11th November. Invoices will be sent to you each quarter and the rent should be paid on or before the quarter day. If you foresee any difficulty in paying your rent on time, please let the Estate Office know as soon as possible.   Walks You are welcome to walk on hard roads throughout the Estate and on some footpaths through the gardens and woods. A  map  of suitable routes is available on request.     Some useful telephone numbers:     Electricity emergency: 0800 66 88 77   Northumbrian Water :  0845  717 1100   Gas emergencies : 0800 111 999   Heating Oil: Brett Fuels   0191 490 3100    Calor gas 0870 2411602   Castle Morpeth Borough Council : (01670) 535000   Bees, wasps and mice : S.G.J Pest Services :(01670) 861976